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Approach to
conducting efficient audits

For a long time, audits have been perceived with a negative image because auditors were unprepared, unfocused and showed lack of knowledge on regulations. Auditing requires professionalism. An audit is a conversation.

Observations should be discussed in mutual respect and not in a confrontive atmosphere. An audit is not an interrogation.
Audits are helpful for assessing a company’s quality system and identifying areas for improvement. Successful auditing requires skilled auditors in terms of regulations and audit techniques. 


The course will be conducted by Dr. Lothar Hartmann, Managing Director of Phact GmbH, who will share his longstanding expertise in implementing Pharmaceutical Quality Systems. During practical exercises you can deepen your knowledge and exchange your experience with other course participants.

Register Interest

If you are interested to register for the workshop, please contact us at

Please indicate whether you are interested to register for an individual use or for a team.


  • Basic Considerations of Audits
  • Steps in Managing an Audit
  • Audit Documentation
  • Communication Skills
  • Auditor Qualification & Writing Style
Dr. Lothar Hartmann, Managing Director of Phact GmbH.

This workshop addresses experts from Quality and other departments that are involved in conducting audits. 

Please contact us for the next date.

half day (4 hours)

The course material will be provided to the participants at the beginning of the training

CHF 450,00 excl. VAT (CHF 486,45 incl. VAT)

Each participant will receive a certificate of participation at the end of the training.